Vatandaş 360 — Bütünleşik Yönetim Platformu
Decision support platform that combines field, CBS, declaration and social trend data on a single command screen.
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Platform that collects citizen relations in a single registry and single service history
The platform that combines the municipality's dispersed data — field operation, CBS layers, identity and declaration records, aggregated social trends — on a single screen for the decision maker. It shows crises before citizens complain, captures the root cause of recurring malfunctions, and produces weekly management briefings with a single click. Social analysis works in harmony with KVKK, with completely anonymous and aggregated statistics. Biryerden is the command layer of the Kamu Karar Destek Platformu family.
Operational scope
Problems Solved & Value Delivered
Data came to the decision maker in a messy and late manner.
Crises were only learned through citizen complaints.
Institutional memory was tied to people, decisions were not linked to data
Crises appear before they escalate, before complaints
Income protection with under/incorrect declaration detection
Decisions are based on structured data and leave traces
Technical Features & Modules
Command center — field status, social pulse and corporate indicators on one screen
Field radar — fault radius, root cause detection, SLA exceedance alerts
Aggregated social trend analysis — anonymous sentiment map and agenda cloud
Automatic briefing — weekly management report PDF in one click
Vatandaş 360 profile — identity, real estate and declaration in one card, CBS parcel pass
No-code analysis — instant results with drag-and-drop queries
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